How can we help?
Quick answers below. For anything else, email us — we respond within 24 hours.
Frequently Asked Questions
Is Pelora free?
Yes — Pelora is free to download with a generous free tier that includes shot logging, protein and water tracking, side-effect check-ins, weight trends, and CSV/JSON export, with no time limit. Pelora Premium is planned for advanced insights and report tools.
Which medications does Pelora support?
Pelora works with Wegovy®, Ozempic®, Zepbound®, Mounjaro®, Saxenda®, Rybelsus®, and compounded semaglutide or tirzepatide — on both weekly and daily routines. You set your own medication and schedule.
Is my health data private?
Yes. Your logs are stored locally on your iPhone. Pelora includes no third-party analytics SDK, no ad tracking, and no Firebase. See our Privacy Policy for full details, including the optional Premium cloud backup feature.
How do I back up my data?
You can export a full CSV or JSON copy anytime for free from Settings. Premium subscribers can also turn on automatic backup to their own private iCloud account.
How do I cancel my subscription?
Open the iPhone Settings app → your name → Subscriptions → Pelora → Cancel. You keep Premium access until the end of your billing period.
The app is not working. What should I do?
First, try force-closing and reopening the app. If the issue persists, email us directly with a description of the problem and your iOS version.
Still need help?
Our support team is run by real people. We typically respond within one business day.
Email Supportsupport@openverse.tech